Yes To Access

Non Compliant Parking

A Designated Accessible Parking Bay (DAPB), is required to provide access to both the driver and passenger to load and unload mobility aids ( including wheelchairs) without putting users at risk of being injured by passing traffic. Sufficient space should be provided at the back and side of the DAPB to accommodate a variety of vehicles and loading devices. Compliant Signage should be displayed to indicate the location and availability of DAPB’s. Sheltered parking is recommended to assist users in wet conditions (this is not mandatory).

The following might be available and non-compliant or unavailable:

The International Symbol of Accessibility is displayed on the ground surface of the DAPB. (a vertically sign posted in front of the DAPB is recommended for visibility, but is not mandatory).

  • A level (1:50 gradient), firm,even and slip resistant surface is required. The dimensions of the DAPB must be at least 3500mm wide x 5000mm long in a parking area.
  • An off-street DAPB (for parallel parking), must be least 3500mm wide x 7800mm long to allow a person to access from the rear of their vehicle to load and unload a mobility aid.
  • A yellow line is required around an off-street DAPB to differentiate between the DAPB and ‘regular’ parking bays.
  • A shared space next to off-street DAPB and those is car parks is necessary to allow a person adequate space to enter and exit their vehicle in a safe manner out the line of oncoming traffic.
  • A DAPB must be allocated next to a Continuous Accessible Path of Travel to provide an uninterrupted safe path of travel between the DAPB and a pathway. In addition, a person must not be required to negotiate a barrier, e.g. a kerb, next to the DAPB when accessing a safe path of travel.
  • A DAPB must be within 50m of the Principal Pedestrian Entrance of a building.
  • Overhead clearance of minimum 2400mm is required to allow mobility aids to be placed or hoisted onto or from the roof of the vehicle without obstruction. It also applies to vehicles with upward opening doors.
  • A bollard is required in the shared space between two DAPB’s to prevent cars parking over the space.
  • The height of parking payment machines is important to ensure they can be used by the greatest number of people possible. Therefore, the height, location and type of controls will all need to be considered to allow access.
  • Vehicles parked in DAPB’s MUST and ONLY display a Valid Permanent Disability Parking Permit as issued by an authourised Local Authority. Due to the limited availability of DAPB, it is recommended to reserve same only to people using Mobility scooters and wheelchairs as the only mode of travel.

If you believe that you have been discriminated against through Non Compliant Parking, please feel free to fill out the form below and we will come back to you within 48 hours.

You can also read the information below the form to find out more about Accessible Parking Bays and the organizations that you can contact to apply for registered Parking Signs, as well as the companies and organisations that provide Universal Design & Access services in South Africa.

I consent to enter into dispute resolution. (Dispute resolution is an opportunity for people to talk about the complaint and explore ways of resolving it by mutual agreement.)

Disabled Parking Disks

There are a number of Organizations that you can apply to, to register and receive a disabled parking disc, these include the National Council of and for Persons with Disabilities (NCPD), the QuadPara Association of South Africa (QASA) and an APD in your province. Each province has different procedures with regards to the application for parking permits for persons with disabilities, but if you apply for your parking disk from Organizations such as QuadPara Association of South Africa (QASA), the disc can be used throughout South Africa.

Click on the link below to see the procedures that you need to follow to register a Parking Disk with The National Council of and for Persons with Disabilities (NCPD) or QASA. If you wish to register your Disabled Parking Disc in your province and it is not listed, we recommend that you contact your local Association for Physically Disabled (APD) for the procedures in your area.

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Organizations & Companies That Can Assist With Universal Design & Access

Despite these regulations listed above, many buildings and businesses in South Africa still do not have adequate Disabled Parking Bays to accommodate wheelchair users. The owners of these buildings and businesses may therefore be challenged by the need to find suitable equipment, specialists and renovators familiar with accessible design issues in order to advise them and make their Parking areas accessible to persons with disabilities, especially those in wheelchairs.

There are now various Organizations and Companies that specialize in Universal Design and Access and can advise you on how to adapt these Parking Bays to make sure that persons with disabilities have equal rights and access to businesses and shopping centres.

Click on the link below to find out more about these Organizations and Companies and how they can assist you.

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