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Non Compliant Toilets

A Unisex Accessible Toilet (USAT) is mandatory and are required so that a person who needs to use the toilet as a carer of the opposite gender, both can access the facility from a common area. Ambulant toilets are for people who can walk but with assistance.

The following are some of the criteria which might be available and non-compliant or unavailable:

  • Toilets must be available within 50m of an entrance.
  • Toilets should be unlocked in case of emergencies.
  • Should a MLAK (Master Locksmith Access Key) be needed to open the door, it should be displayed and communicated to visitors. This is to prevent vandalism and abuse of the facilities.
  • Wheelchair circulation space in front of the door is 1500mm in diameter
  • Accessible path leading up to the toilet is min. 900 wide.
  • The door has a ā€˜Dā€™ type lever, grabrail on the inside of the door and have a door opening force of 20Nm or 2kg.
  • Clear circulation space inside must be min. 1500mm in diameter.
  • Use and or abuse by abled bodied people should be reported as access to these facilities provides human dignity to people not being abled to use other facilities. In most cases they cannot wait.
  • Toilets should be properly maintained, clean and tidy.
  • Toilet amenities should be accessible and reachable.

If you believe that you have been discriminated against through inaccessible Bathrooms or Toilets, please feel free to fill out the form below and we will come back to you within 48 hours.

You can also read the information and follow the links below the form to find out more about Accessible Bathrooms and Toilets and the companies and organisations that provide Universal Design & Access services in South Africa.

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Accessible Toilets & Bathrooms

An accessible toilet is a special toilet designed to accommodate people with physical disabilities, they are sometimes known as Disabled Toilets. Public Toilets can present accessibility challenges for people with disabilities, such as those people in wheelchairs. Stalls may not be able to fit a wheelchair in, and transferring between the wheelchair and the toilet seat may pose a challenge. Accessible Toilets are designed to address these issues by providing more space and Grab Bars/Rails for users to grab and hold onto during transfers.

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The South African National Standard for Building Regulations

The South African Government through The South African National Standard for Building Regulations makes laws that insure that new buildings are designed & build with a certain amount of Disabled Toilets:

In any building where facilities for persons with disabilities are required in terms of Regulation S1, there shall be one or more toilets or unisex toilet facilities suitable for use by wheelchair users.
Persons with disabilities should be able to safely enter the building (Ramps) and be able to safely use all the facilities within it ā€“ specifically toilets.

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Organizations & Companies That Can Assist With Universal Design & Access

Unfortunately many buildings in South Africa have toilets and bathrooms that were not designed and built to accommodate wheelchair users or the elderly. The owners of these buildings may therefore be challenged by the need to find architects and renovators familiar with accessible design issues in order to make them accessible.There are now various Organizations and Companies that specialize in Universal Design and Access and can advise you on how to adapt these Bathrooms to make sure that persons with disabilities have equal rights and no loss of dignity.These Organizations and Companies include:

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