Yes To Access


Yes To Access is an online reporting platform, created by Disability info South Africa (DiSA), to acknowledge persons with disabilities’ civil right to equal and fair access and facilitating a Disability Discrimination Complaint (DDC) by inviting anyone inAccessible Evacuation Routes society to voluntary Identify and Report on all forms of Barriers to Access and acts of Disability Discrimination.

Barriers to Equal, Dignified Access

“Persons with disabilities have an equal right to live in the community, with choices equal to others. This requires that government, across all three spheres, take effective and appropriate measures to facilitate full enjoyment by persons with disabilities of this right and their full inclusion and participation in the community.”

Disability Discrimination

“Discrimination on the basis of disability means any distinction, exclusion or restriction of persons on the basis of disability, which has the purpose or effect of impairing or nullifying the recognition, enjoyment or exercise, on an equal basis with others, on all human rights and fundamental freedoms in the political, economic, social, cultural, civil, or any other field.

It encompasses all forms of unfair discrimination, whether direct or indirect, including denial of reasonable accommodation.”

- White Paper on the Rights of Persons with Disabilities (2015)

Why is it necessary to identify and report Disability Discrimination?

Across society, people’s lack of knowledge about and their attitudes and behaviour towards the rights and needs of persons with disabilities are the greatest barriers to access for equal participation and living a dignified, fulfilled and meaningful life...a life worth living for, plain and simple.Education on the Why's to access

Equal, Dignified and Non-Discriminatory Access is a basic human need & civil right under the Constitution of South Africa (1996) and along with

    • The Employment Equity Act;
    • The White Paper on the Rights of Persons with Disabilities (2015) and;
    • The Promotion of Equality and Prevention of Unfair Discrimination Act of 2002 (PEPUDA or “Equality Act”)

…forms the basis of the rights of people with disabilities and protects all its citizens from discrimination.

The objective is to Educate and Advocate Inclusive Access by:

    • inviting civil society and business owners alike, to join our campaign and;
    • participating voluntarily and pro-actively to help break down these barriers to;
    • create an all-inclusive and accessible living environment in South Africa.

With a willing, positive and caring attitude to enable change, We Are Stronger Together when we:

    • Identify and report the injustice and continue to;
    • Break down the physical, attitudinal and behavioural barriers to access to;
    • Enable inclusive, equitable and dignified access for all.

Who can complain & When is the right timeNot all disabilities are visible

Anybody, at Any Time can report Any act or form of disability discrimination.

The unfair treatment of persons with disabilities may relate, but not limited to, people, buildings, outdoor spaces, facilities, products, services and or information.

You are invited to lodge a Disability Discrimination Complaint (DDC) via our website as follows:

How do I lodge a DDC?

1.    Visit 

2.    Select the relative button;

3.    Complete and submit the form.

What will happen next?

1.    Once the complaint form is submitted you will receive an automated response and reference number to acknowledge your complaint.

2.    The person or organisation being implicated will be contacted within 48 hours and invited to respond to the alleged complaint within 7 days.

4.    DiSA will track and follow up on the complaint and report back on the progress.

5.    All complaints will be received, logged and stored.for easy reference.

The sensitivity and confidentiality of all personal information will be respected and protected.

The following selection of incident buttons are available to identify and report a possible Disability Discrimination Complaint (DDC)

About Me Passport
Accessible Education
Service Animals
Employment Equity
Tourism & Accommodation
Ramps & Pathways
Buildings & Outdoor
Web & Tech Devices

Please feel free to contact Yes To Access if you have any queries or would like to support this service. You can contact us on: